Frequently Asked Questions
Everything you need to know about your order and our collections.
How long will it take for my order to ship?
Standard orders typically process within 2-3 business days. Once shipped, domestic delivery usually takes 5-7 business days depending on your location.
What is your return policy?
We accept returns on unworn, unwashed items with original tags within 30 days of purchase. Please note that final sale items and accessories are non-refundable.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of placement to request any changes or cancellations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments through Afterpay.